Last Updated: August 15, 2026
Vital Glow Men’s and Women’s Health (“Vital Glow,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit
https://vitalglow-restore-temp.bwpsites.com, use one of our public website or campaign landing pages, submit an online inquiry, or otherwise interact with us through the website.
This Privacy Policy applies to general website and marketing-related information. Information created or received by Vital Glow in connection with providing health care that qualifies as protected health information (“PHI”) may be subject to the Health Insurance Portability and Accountability Act (“HIPAA”) and our separate Notice of Privacy Practices, as described below.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: name, email address, phone number, and other contact details you provide.
- Inquiry information: the service or treatment category you are interested in, appointment-related information, and the content of messages you submit.
- Communication preferences: whether you consent to receive text messages or marketing emails, and records of opt-out or unsubscribe requests.
- Website and device information: IP address, browser type, device type, operating system, referring page, pages viewed, date and time of visits, and similar technical or usage information.
- Advertising and campaign information: information about how you arrived at certain campaign landing pages, your interaction with an advertisement or landing page, and conversion or lead events used to measure advertising performance.
- Information from third-party platforms: information you choose to provide through third-party lead, scheduling, financing, product, or communication platforms that connect you with Vital Glow.
Our general public website forms are not intended to collect detailed medical histories, medication lists, diagnoses, insurance information, or other extensive clinical information. Please do not include sensitive medical details in a general website message unless necessary to your inquiry. Clinical information collected as part of your care is handled separately under applicable health care privacy requirements.
How We Use Your Information
We may use information collected through the website to:
- Respond to questions and requests for information.
- Help you select, schedule, confirm, or manage appointments.
- Communicate about services, appointments, and other matters related to your inquiry or care.
- Send marketing or promotional email or text communications when you have provided applicable consent or when otherwise permitted by law.
- Maintain records of communication preferences and opt-out requests.
- Operate, maintain, secure, troubleshoot, and improve our website and online services.
- Measure advertising performance, understand how visitors use campaign landing pages, and improve marketing campaigns.
- Prevent fraud, misuse, or security incidents.
- Comply with applicable legal, regulatory, and professional obligations.
Text Message (SMS) Communications
If you provide your mobile number and affirmatively consent to receive text messages from Vital Glow, we may send messages regarding appointments, services, updates, and, where included within the consent you provide, marketing or promotional communications.
- Message and data rates may apply.
- Message frequency may vary.
- Reply STOP to opt out of text messages.
- You may also communicate a request to stop text messages through another reasonable method, such as contacting our office.
- Reply HELP for assistance, or contact us at 803-883-2345.
We do not sell, rent, or trade your mobile phone number or SMS opt-in consent. We do not share SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.
We may use service providers that process mobile numbers, message content, consent records, or communication data on our behalf in order to provide business telephone, texting, scheduling, customer relationship management, lead follow-up, or related communication services. These may include business communications, scheduling, and CRM platforms used by Vital Glow. Such providers receive information as necessary to perform services for us and are not authorized by Vital Glow to use your SMS opt-in consent for their own independent marketing.
For additional SMS terms, please review our
Terms and Conditions.
Email Marketing
If you provide your email address, we may use it to respond to your inquiry, communicate about appointments or services, and send marketing or promotional communications where permitted by law. You may opt out of marketing emails by using the unsubscribe method provided in the message or by contacting us. Opting out of marketing email does not prevent us from sending non-marketing communications that are necessary to respond to a request or manage an existing appointment or service relationship.
Google Ads Measurement
We use Google Ads to measure whether certain advertisements result in appointments being booked or attended. For this limited measurement, we may send Google the Google Click Identifier (GCLID) associated with the ad interaction, the applicable booked or attended conversion event, the event time, and a generated identifier used to prevent duplicate reporting.
We do not send Google names, email addresses, phone numbers, mailing addresses, clinical notes, diagnoses, treatment details, form responses, or other customer-provided personal information as part of this measurement. Enhanced Conversions for Leads are not used for this process.
Google may use the GCLID and conversion event to measure advertising performance in accordance with its applicable terms and privacy policies. You may contact us using the information in this Privacy Policy if you want us to stop future offline conversion reporting associated with your inquiry.
How We Disclose Information
Vital Glow does not sell your personal information in exchange for money. We may disclose information in the following circumstances:
- Website and technology providers: vendors that host, operate, secure, maintain, or support our website, forms, and related technology.
- Communications providers: vendors that provide business telephone, text messaging, email, or related communications services, such as RingCentral and other platforms we may use.
- Scheduling and client-management providers: platforms such as Boulevard that assist with appointment scheduling, client communications, and related business operations.
- CRM and lead-management providers: platforms that help us manage inquiries, follow up with prospective clients, and maintain communication records.
- Advertising and analytics providers: advertising or measurement platforms, including Meta on certain campaign landing pages, as described below.
- Professional and operational service providers: vendors that perform services for us and need limited information to perform those services.
- Legal or regulatory purposes: when disclosure is required by law, legal process, court order, regulatory requirement, or a valid request from a government authority.
- Business transactions: in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.
We require service providers to handle information consistently with their role, our agreements with them, and applicable law. Third-party services may also process information under their own privacy policies and terms.
Meta Pixel, Advertising, and Campaign Landing Pages
Some Vital Glow campaign landing pages use Meta Pixel or related Meta advertising technologies. These tools may collect or receive information such as your IP address, browser or device information, page views, interactions with an advertisement or campaign landing page, and conversion events. Certain Meta-connected lead forms or integrations may also transmit information you submit, such as contact information or service interest, to Meta as part of lead processing, advertising measurement, attribution, or campaign optimization.
We do not use our general public website forms to request detailed medical histories, diagnoses, medication lists, insurance information, or other extensive clinical information for advertising purposes. Please avoid entering sensitive clinical details into general advertising or inquiry forms.
Meta’s collection and use of information is also governed by Meta’s own terms and privacy practices. The presence of advertising technology on a public landing page does not replace or modify any separate privacy obligations that may apply to clinical information maintained by Vital Glow.
Cookies and Similar Technologies
Our website and certain campaign landing pages may use cookies, pixels, and similar technologies to operate site features, maintain security, understand website usage, and measure advertising performance.
We do not currently offer customer login accounts through vitalglow-restore-temp.bwpsites.com, so the website does not use account-login cookies for patient or customer accounts. Certain third-party services, embedded tools, or advertising technologies may place or access their own cookies or similar identifiers.
You can control or delete cookies through your browser or device settings. Blocking certain cookies may affect the operation of some website features. Third-party providers may also offer their own privacy or advertising controls.
Booking, Payments, Financing, and Other Third-Party Services
Vital Glow’s public website does not directly process payment card information or financing applications. When you use online booking, financing, product-purchase, or similar services, you may be directed to or interact with a third-party provider, such as Boulevard, Cherry, CareCredit, or another service provider. Information you submit directly to those providers is also subject to their respective privacy policies and terms.
HIPAA and Our Notice of Privacy Practices
This Website Privacy Policy is not a substitute for Vital Glow’s HIPAA Notice of Privacy Practices.
When Vital Glow creates, receives, maintains, or transmits information in connection with providing health care and that information qualifies as protected health information under HIPAA, our use and disclosure of that information may be governed by HIPAA and our Notice of Privacy Practices rather than solely by this Website Privacy Policy.
A copy of Vital Glow’s Notice of Privacy Practices is available upon request. Once the Notice is posted online, this page will be updated to include a direct link. To request a copy, please contact us using the information at the bottom of this page.
Data Retention
We retain website and inquiry information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing communications, maintaining business records, protecting the security of our systems, complying with legal obligations, and resolving disputes.
Retention periods may vary depending on the type of information, the service provider involved, and applicable legal or regulatory requirements. Information maintained as part of a patient’s clinical record may be subject to separate medical-record retention requirements and our Notice of Privacy Practices.
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to legal obligations and routine backup or archival processes.
Your Choices and Requests
You may:
- Opt out of text messages by replying STOP or communicating a reasonable request to stop.
- Opt out of marketing email by using the unsubscribe method provided in the message or contacting us.
- Control cookies and similar technologies through browser, device, or applicable third-party settings.
- Contact us to request access to, correction of, or deletion of personal information associated with your general website interactions. We will consider and respond to requests as required by applicable law and subject to legitimate record-retention obligations.
Requests involving medical records or protected health information may be subject to different procedures and rights described in our Notice of Privacy Practices.
Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Children and Minors
Our public website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13 without appropriate parental or guardian involvement.
Vital Glow may provide certain services to minors when permitted by law and with any required parent or guardian consent. Eligibility for treatment, consent requirements, and clinical decisions are handled separately from this Website Privacy Policy.
Links to Other Websites
Our website may contain links to third-party websites or services that we do not operate. Their privacy practices are governed by their own policies and terms. We encourage you to review the privacy policy of any third-party service before providing information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, service providers, or legal requirements. When we make changes, we will update the “Last Updated” date shown at the top of this page.
Contact Us
If you have questions about this Privacy Policy, would like to make a privacy request, or would like a copy of our Notice of Privacy Practices, please contact us:
Vital Glow Men’s and Women’s Health
1494 Lake Murray Blvd, Suite A
Columbia, SC 29212
Phone: 803-883-2345
Website: https://vitalglow-restore-temp.bwpsites.com
